Coustmer Support Executive

20,000 - 24,000 /month

Jeeves Consumer Services Private Limited

Sikandarpur, Gurgaon

1 - 4 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Software & IT Services

Graduate and above

Males Only

6 days working | Rotational Shift

Job Benefits: Insurance, PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Coustmer Support Executive to join our team at Jeeves Consumer Services Private Limited. The role offers ₹20,000 - ₹24,000 and involves managing customer calls, delivering outstanding customer service related to Software & IT Services. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 4 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Coustmer Support Executive job

What skills and experience do you need for this Coustmer Support Executive job?
Ans : To apply for this Coustmer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-4 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹24,000 per month in this Coustmer Support Executive position.
What shift and timings does this job follow?
Ans : This Coustmer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sikandarpur, Gurgaon.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 1-4 years of experience can apply for this Coustmer Support Executive job. Only male candidates can apply.
What work will you do in this role?
Ans : As a Coustmer Support Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
Where is this job located?
Ans : This Coustmer Support Executive job is located in Sikandarpur, Gurgaon.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-4 years of experience is ideal for this Coustmer Support Executive job.
Why should you apply for this Coustmer Support Executive job?
Ans : This Coustmer Support Executive job offers a salary between ₹20,000-₹24,000 per month. This is a Full Time opportunity and has 10 openings available.