Counsellor

10,000 - 15,000 /month

Vedantsri

Durgakund, Varanasi

6+ months Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Education

12th Pass and above

Males Only

6 days working | Day Shift

Job Description

We are looking for a Counsellor to join our team at Vedantsri. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹10,000 - ₹15,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 6 months - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Counsellor job

Who is eligible to apply for this Counsellor job at Vedantsri?
Ans : Candidates should have a 12th Pass and above qualification and skills like Computer Knowledge for this Counsellor job offered by Vedantsri.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹15,000 per month in this Counsellor position.
What shift and timings does this job follow?
Ans : This Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Durgakund, Varanasi.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 1-7 years of experience can apply for this Counsellor job. Only male candidates can apply.
What work will you do in this role?
Ans : As a Counsellor, you will work on skills like Computer Knowledge.
Where is this job located?
Ans : This Counsellor job is located in Durgakund, Varanasi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 1-7 years of experience is ideal for this Counsellor job.
Why should you apply for this Counsellor job?
Ans : This Counsellor job offers a salary between ₹10,000-₹15,000 per month. This is a Full Time opportunity and has 1 openings available.