Counsellor

10,000 - 60,000 /month*

S S Solar Powar

Block C Rajaji Puram, Lucknow

₹10,000 incentives included

Freshers in Customer Support / TeleCaller

20 Openings

Incentives included

Full Time

Contract

Skills Required

International Calling

Non-voice/Chat Process

Job Highlights

Post Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Meal

Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Counsellor to join our team at S S Solar Powar. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to bollywood indtry. The role offers ₹10000 - ₹60000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Post Graduate and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Counsellor job

What is the eligibility criteria to apply for this Counsellor job?
Ans: The candidate should be Post Graduate and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹60000 per month + Incentives that depends on your interview. It's a Full Time job in Lucknow.
How many working days are there for this Counsellor job?
Ans: This Counsellor job will have 6 working days.
Are there any charges applicable while applying or joining this Counsellor job?
Ans: No, there is no fee applicable for applying this Counsellor job and during the employment with the company, i.e., S S Solar Powar.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Counsellor role?
Ans: There is an immediate opening of 20 Counsellor at S S Solar Powar
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Counsellor job?
Ans: This Counsellor job has Day Shift.