We are looking for a Counsellor to join our team at Right Path Nation Immigration. The role offers ₹20,000 - ₹61,000 and involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 12th Pass and 6 months - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.
More about this Counsellor job
What qualifications and experience are required for this Counsellor position?
Ans : Candidates should have a 12th Pass and above qualification with 1-7 years of experience and skills like Domestic Calling.
What is the salary and job type for this role?
Ans : The salary for this Counsellor job ranges between ₹20,000-₹61,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector-17 Chandigarh, Chandigarh.
How many vacancies are there for this Counsellor job?
Ans : There are 99 vacancies for this Counsellor role.
Is this job open for all genders?
Ans : Yes, this Counsellor job is open for both male and female candidates.
What are the key responsibilities of this Counsellor job?
Ans : As a Counsellor, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Counsellor position is Sector-17 Chandigarh, Chandigarh.
Who is the right fit for this Counsellor job?
Ans : A candidate having skills like Domestic Calling with 1-7 years of experience is the right fit for this Counsellor job.
What makes this Counsellor job a good opportunity?
Ans : This Counsellor job is a good opportunity as it offers a salary between ₹20,000-₹61,000 per month. This is a Full Time job and has 99 openings.
Candidates can call HR for more info.
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Other Details
Incentives
Yes
No. Of Working Days
6
Benefits
PF
Skills Required
Domestic Calling
Shift
Day
Contract Job
No
Salary
₹ 20000 - ₹ 61000
Regional Languages
Hindi, Punjabi
English Proficiency
Yes
Contact Person
Tamana
Interview Address
Sco 94-95 Ground Floor Back Side Of Picadally Mall, Sector-34, Chandigarh