Counsellor

20,000 - 61,000 /month*

Right Path Nation Immigration

Sector-17 Chandigarh, Chandigarh

₹11,000 incentives included

6+ months Experience in Customer Support / TeleCaller

99 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: B2C Sales

Languages: Hindi, Punjabi

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Counsellor to join our team at Right Path Nation Immigration. The role offers ₹20,000 - ₹61,000 and involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 6 months - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Counsellor job

What qualifications and experience are required for this Counsellor position?
Ans : Candidates should have a 12th Pass and above qualification with 1-7 years of experience and skills like Domestic Calling.
What is the salary and job type for this role?
Ans : The salary for this Counsellor job ranges between ₹20,000-₹61,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector-17 Chandigarh, Chandigarh.
How many vacancies are there for this Counsellor job?
Ans : There are 99 vacancies for this Counsellor role.
Is this job open for all genders?
Ans : Yes, this Counsellor job is open for both male and female candidates.
What are the key responsibilities of this Counsellor job?
Ans : As a Counsellor, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Counsellor position is Sector-17 Chandigarh, Chandigarh.
Who is the right fit for this Counsellor job?
Ans : A candidate having skills like Domestic Calling with 1-7 years of experience is the right fit for this Counsellor job.
What makes this Counsellor job a good opportunity?
Ans : This Counsellor job is a good opportunity as it offers a salary between ₹20,000-₹61,000 per month. This is a Full Time job and has 99 openings.