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Customer Support Counsellor

salary 15,000 - 35,000 /month
company-logo
job companyPrinceton Viaa Consultant
job location CG Road, Ahmedabad
job experience6 - 48 months Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Languages: Hindi, Gujarati
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

Key Responsibilities:

  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Customer Support Counsellor job

  1. What skills and experience do you need for this Customer Support Counsellor job?
    Ans : To apply for this Customer Support Counsellor job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-4 years of experience.
  2. What salary is offered for this Customer Support Counsellor job?
    Ans : The salary for this Customer Support Counsellor job ranges between ₹15,000-₹35,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Counsellor job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in CG Road, Ahmedabad.
  5. How many vacancies are there for this Customer Support Counsellor job?
    Ans : There are 5 vacancies for this Customer Support Counsellor role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Counsellor job is open for both male and female candidates.
  7. What does the role of Customer Support Counsellor involve?
    Ans : As a Customer Support Counsellor, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Counsellor position is CG Road, Ahmedabad.
  9. Who is the right fit for this Customer Support Counsellor job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 1-4 years of experience is the right fit for this Customer Support Counsellor job.
  10. What makes this Customer Support Counsellor job a good opportunity?
    Ans : This Customer Support Counsellor job is a good opportunity as it offers a salary between ₹15,000-₹35,000 per month. This is a Full Time job and has 5 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 35000

Regional Languages

Hindi, Gujarati

English Proficiency

Yes

Contact Person

Bhavika Joshi

Interview Address

Balaji Paragon, 401, Chimanlal Girdharlal Road, CG Road, Ahmedabad
Posted 10 hours ago
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