Counsellor

10,000 - 20,000 /month

Oracle Medical Admission Consultancy

Shivaji Nagar, Bhopal

1 - 6+ years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Contract

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: Education

Languages: Hindi, Marathi

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Counsellor to join our team at Oracle Medical Admission Consultancy to handle customer calls, provide exceptional customer support and resolve queries related to Education. The role offers an attractive in-hand salary of ₹10000 - ₹20000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Counsellor job

What skills and experience do you need for this Counsellor job?
Ans : To apply for this Counsellor job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 1-7 years of experience.
What salary is offered for this Counsellor job?
Ans : The salary for this Counsellor job ranges between ₹10,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Shivaji Nagar, Bhopal.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Counsellor job is open for both male and female candidates.
What does the role of Counsellor involve?
Ans : As a Counsellor, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Counsellor job is located in Shivaji Nagar, Bhopal.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 1-7 years of experience is ideal for this Counsellor job.
Why should you apply for this Counsellor job?
Ans : This Counsellor job offers a salary between ₹10,000-₹20,000 per month. This is a Full Time opportunity and has 10 openings available.