Counsellor

17,000 - 25,000 /month

Lokyaasri Software Technologies Private Limited

KPHB, Hyderabad

1 - 3 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Job Highlights

Industry Type: Healthcare

Graduate and above

Males Only

6 days working | Day Shift

Job Description

We are looking for a Counsellor to join our team . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Healthcare.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Counsellor job

Who is eligible to apply for this Counsellor job at Lokyaasri Software Technologies Private Limited?
Ans : Candidates should have a Graduate and above qualification for this Counsellor job offered by Lokyaasri Software Technologies Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹17,000-₹25,000 per month in this Counsellor position.
What shift and timings does this job follow?
Ans : This Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in KPHB, Hyderabad.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 1-3 years of experience can apply for this Counsellor job. Only male candidates can apply.
Where is this job located?
Ans : This Counsellor job is located in KPHB, Hyderabad.
Why should you apply for this Counsellor job?
Ans : This Counsellor job offers a salary between ₹17,000-₹25,000 per month. This is a Full Time opportunity and has 5 openings available.