Counsellor

20,000 - 22,000 /month

Ladli Fashion

PAL, Surat

2 - 3 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: B2B Sales

Languages: Hindi, Marathi

Graduate and above

Males Only

6 days working | Day Shift

Job Description

We are looking for a Counsellor to join our team at Ladli Fashion. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹20000 - ₹22000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 3 years of experience.

More about this Counsellor job

What is the eligibility criteria to apply for this Counsellor job?
Ans: The candidate should be Graduate and above and above with 2 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹22000 per month that depends on your interview. It's a Full Time job in Surat.
How many working days are there for this Counsellor job?
Ans: This Counsellor job will have 6 working days.
Are there any charges applicable while applying or joining this Counsellor job?
Ans: No, there is no fee applicable for applying this Counsellor job and during the employment with the company, i.e., Ladli Fashion.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Counsellor role?
Ans: There is an immediate opening of 1 Counsellor at Ladli Fashion
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Counsellor job?
Ans: This Counsellor job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Skills Required

International Calling, Query Resolution, Domestic Calling, Non-voice/Chat Process

Shift

Day

Contract Job

Salary

₹ 20000 - ₹ 22000

Regional Languages

Hindi, Marathi

English Proficiency

Yes

Contact Person

Kaushal Gadhiya

Interview Address

2nd Floor, SY.46, Plot-90/91/92

Posted 2 days ago

Apply to similar jobs

Customer Relationship Manager

₹ 25,000 - 44,000 per month *

Nanavati Automotive

Adajan, Surat

Skills: Domestic Calling, Query Resolution, Non-voice/Chat Process, Computer Knowledge

Incentives included

1 Opening

Tele calling

₹ 25,000 - 40,000 per month

Fuhera Enterprise

Work from home

Skills: ,, Other INDUSTRY

10 Openings

Tele calling

₹ 25,000 - 40,000 per month

Fuhera Enterprise

Work from home

Skills: Other INDUSTRY, ,

10 Openings

High Demand

Get jobs matching your profile

From the list of relevant jobs near to you.

Stay updated with your job applies

Apply on jobs on the go and recieve all your job application updates

Job Hai > Jobs in Surat > Customer Support / TeleCaller Jobs in Surat > Counsellor