Counsellor

15,000 - 20,000 /month

Js Consultancy Services Private Limited

Khandagiri, Bhubaneswar

1 - 3 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Job Highlights

Languages: Hindi

Graduate and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Counsellor to join our team at Js Consultancy Services Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to Education. The role offers an attractive in-hand salary of ₹15,000 - ₹20,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 3 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Counsellor job

Who is eligible to apply for this Counsellor job at Js Consultancy Services Private Limited?
Ans : Candidates should have a Graduate and above qualification for this Counsellor job offered by Js Consultancy Services Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹20,000 per month in this Counsellor position.
What shift and timings does this job follow?
Ans : This Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Khandagiri, Bhubaneswar.
How many vacancies are there for this Counsellor job?
Ans : There are 2 vacancies for this Counsellor role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-3 years of experience are eligible to apply for this Counsellor role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Counsellor position is Khandagiri, Bhubaneswar.
What makes this Counsellor job a good opportunity?
Ans : This Counsellor job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 2 openings.