jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Counsellor

salary 20,000 - 25,000 /month
company-logo
job companyHorizon Placement Agency
job location Badli, Delhi
job experience6 - 12 months Experience in Customer Support / TeleCaller
3 Openings
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type: Logistics
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift
Register to check if you’re a match!navigation-arrow

Job Description

We are looking for a Counsellor to join our team at Horizon Placement Agency. The role offers ₹20000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to Logistics. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 0.5 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Counsellor job

  1. What is the eligibility criteria to apply for this Counsellor job?
    Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Delhi.
  3. How many working days are there for this Counsellor job?
    Ans: This Counsellor job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Counsellor job?
    Ans: No, there is no fee applicable for applying this Counsellor job and during the employment with the company, i.e., Horizon Placement Agency.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Counsellor role?
    Ans: There is an immediate opening of 3 Counsellor at Horizon Placement Agency
  7. Who can apply for this job?
    Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Counsellor job?
    Ans: This Counsellor job has Day Shift.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 25000

English Proficiency

Yes

Contact Person

Vishnu

Interview Address

Sector 63
Posted 2 days ago
similar jobs

Apply to similar jobs

Tele calling

arrow
₹ 25,000 - 30,000 per month
Shivaa Nuts Private Limited
Work from home
Skills: Health/ Term Insurance INDUSTRY, Computer Knowledge, ,
New
30 Openings
High DemandHigh Demand

Academic Counsellor

arrow
₹ 25,000 - 30,000 per month
Stratton Realty
Work from home
0 - 2 years Experience in Customer Support / TeleCaller
New
20 Openings

Email & Chat Process Executive

arrow
₹ 25,000 - 30,000 per month
Stratton Realty
Work from home
Skills: ,, Real Estate INDUSTRY
New
20 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates
Job Hai > Jobs in Delhi > Customer Support / TeleCaller Jobs in Delhi > Counsellor