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Customer Support Counsellor

salary 10,000 - 15,000 /month
company-logo
job companyHirenext Recruitments (opc) Private Limited
job location Deen Dayal Puram, Bareilly
job experience0 - 3 years Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Skills Required

Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Education
sales
Languages: Hindi
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift
star
Internet Connection, Laptop/Desktop

Job Description

Academic Counsellor

We are looking for an enthusiastic and confident Academic Counsellor to join our team in Bareilly.

Responsibilities:

  • Counsel students and parents regarding courses, programs, and career opportunities.

  • Understand student requirements and recommend suitable courses.

  • Handle enquiries through phone calls, WhatsApp, and in-person meetings.

  • Follow up with prospective students and maintain regular communication.

  • Explain course details, fees, admission procedures, and other relevant information.

  • Maintain student records and update enquiry/follow-up status.

  • Achieve assigned counselling and admission targets.

Requirements:

  • Graduate in any discipline.

  • Good communication and interpersonal skills.

  • Comfortable speaking with students and parents.

  • Basic computer knowledge.

  • Freshers and experienced candidates can apply.

  • Candidates with counselling, education, telecalling, or sales experience will be preferred.

Location: Bareilly
Employment Type: Full-time
Experience: Fresher / Experienced

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Counsellor job

  1. What skills and experience do you need for this Customer Support Counsellor job?
    Ans : To apply for this Customer Support Counsellor job, candidates should have skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-3 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Counsellor job ranges between ₹10,000-₹15,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Counsellor job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Deen Dayal Puram, Bareilly.
  5. How many openings are available for this position?
    Ans : There are 25 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Counsellor job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support Counsellor job?
    Ans : As a Customer Support Counsellor, key responsibilities include skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Counsellor job is located in Deen Dayal Puram, Bareilly.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-3 years of experience is ideal for this Customer Support Counsellor job.
  10. Why should you apply for this Customer Support Counsellor job?
    Ans : This Customer Support Counsellor job offers a salary between ₹10,000-₹15,000 per month. This is a Full Time opportunity and has 25 openings available.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling, International Calling, Non-voice/Chat Process, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 15000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

HR Team

Interview Address

D-Tower, 2nd Floor, Deen Dayal Puram, Bareilly
Posted 2 days ago
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