Counsellor

14,000 - 99,000 /month*

Got Success Consultants

Sahibzada Ajit Singh Nagar, Mohali

₹50,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

20 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Languages: Hindi, Punjabi

12th Pass and above

All genders

6 days working | Day Shift

PAN Card, Aadhar Card

Job Description

We are looking for a visa counsellor to join our team to handle customer calls, provide exceptional customer support and resolve queries related to visa calling and counselling. The role offers an attractive in-hand salary of ₹14000 - ₹120000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Counsellor job

What is the eligibility criteria to apply for this Counsellor job?
Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹14000 - ₹99000 per month + Incentives that depends on your interview. It's a Full Time job in Mohali.
How many working days are there for this Counsellor job?
Ans: This Counsellor job will have 6 working days.
Are there any charges applicable while applying or joining this Counsellor job?
Ans: No, there is no fee applicable for applying this Counsellor job and during the employment with the company, i.e., Got Success Consultants.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Counsellor role?
Ans: There is an immediate opening of 20 Counsellor at Got Success Consultants
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Counsellor job?
Ans: This Counsellor job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

Yes

No. Of Working Days

Skills Required

Domestic Calling, Query Resolution

Shift

Day

Contract Job

Salary

₹ 14000 - ₹ 99000

Regional Languages

Hindi, Punjabi

English Proficiency

Yes

Contact Person

Neelam

Interview Address

Sahibzada Ajit Singh Nagar, Mohali

Posted 10+ days ago

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Job Hai > Jobs in Mohali > Customer Support / TeleCaller Jobs in Mohali > Counsellor