Counsellor

25,000 - 40,000 /month

Galaxy Immigration

Manjalpur, Vadodara

0 - 2 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: B2C Sales

Languages: Hindi, Gujarati

12th Pass and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Counsellor to join our team to handle customer counselling, provide exceptional customer support and resolve queries related to B2C Sales.

Key Responsibilities:

Handle customer counselling professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Counsellor job

What skills and experience do you need for this Counsellor job?
Ans : To apply for this Counsellor job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-2 years of experience.
What salary is offered for this Counsellor job?
Ans : The salary for this Counsellor job ranges between ₹25,000-₹40,000 per month.
What shift and timings does this job follow?
Ans : This Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Manjalpur, Vadodara.
How many vacancies are there for this Counsellor job?
Ans : There are 5 vacancies for this Counsellor role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-2 years of experience are eligible to apply for this Counsellor role. Only female candidates are eligible.
What does the role of Counsellor involve?
Ans : As a Counsellor, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Counsellor position is Manjalpur, Vadodara.
Who is the right fit for this Counsellor job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-2 years of experience is the right fit for this Counsellor job.
What makes this Counsellor job a good opportunity?
Ans : This Counsellor job is a good opportunity as it offers a salary between ₹25,000-₹40,000 per month. This is a Full Time job and has 5 openings.