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Customer Support Counsellor

salary 12,000 - 15,000 /month
company-logo
job companyEuropean Education Consultants
job location Navrangpura, Ahmedabad
job experience0 - 6 months Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Hospitality, Travel & Tourism
sales
Languages: Hindi, Gujarati
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift
star
PAN Card, Aadhar Card, Bank Account

Job Description

  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Counsellor job

  1. What skills and experience do you need for this Customer Support Counsellor job?
    Ans : To apply for this Customer Support Counsellor job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Counsellor job ranges between ₹12,000-₹15,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Counsellor job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Navrangpura, Ahmedabad.
  5. How many vacancies are there for this Customer Support Counsellor job?
    Ans : There is 1 vacancy for this Customer Support Counsellor role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a 12th Pass and above qualification and 0-1 years of experience are eligible to apply for this Customer Support Counsellor role. Only female candidates are eligible.
  7. What are the key responsibilities of this Customer Support Counsellor job?
    Ans : As a Customer Support Counsellor, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Counsellor position is Navrangpura, Ahmedabad.
  9. Who is the right fit for this Customer Support Counsellor job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-1 years of experience is the right fit for this Customer Support Counsellor job.
  10. What makes this Customer Support Counsellor job a good opportunity?
    Ans : This Customer Support Counsellor job is a good opportunity as it offers a salary between ₹12,000-₹15,000 per month. This is a Full Time job and has 1 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 15000

Regional Languages

Hindi, Gujarati

English Proficiency

Yes

Contact Person

Team HR
Posted a day ago
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