Counsellor

18,000 - 20,000 /month

Dr. Reddy's Foundation

Inderlok, Delhi

0 - 6 months Experience in Customer Support / TeleCaller

1 Opening

Full Time

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

Can freshers or experienced candidates apply for this Counsellor role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Counsellor role.
What salary is offered for this Counsellor job?
Ans : The salary for this Counsellor job ranges between ₹18,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Inderlok, Delhi.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Counsellor job is open for both male and female candidates.
Where is this job located?
Ans : This Counsellor job is located in Inderlok, Delhi.
Why should you apply for this Counsellor job?
Ans : This Counsellor job offers a salary between ₹18,000-₹20,000 per month. This is a Full Time opportunity and has 1 openings available.