Counsellor

10,000 - 13,000 /month

Docto New Life Polyclinic Private Limited

Sector 15 Noida, Noida

0 - 6 years Experience in Customer Support / TeleCaller

Replies in 24hrs

2 Openings

Full Time

Job Highlights

Industry Type: Healthcare

All Education levels

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Counsellor to join our team at Docto New Life Polyclinic Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to Healthcare. The role offers an attractive in-hand salary of ₹ 10,000 - ₹ 13,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 6 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Counsellor job

Can freshers or experienced candidates apply for this Counsellor role?
Ans : Candidates who have All Education levels with 0-6 years of experience can apply for this Counsellor role.
What is the salary and job type for this role?
Ans : The salary for this Counsellor job ranges between ₹10,000-₹13,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Counsellor job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 15 Noida, Noida.
How many vacancies are there for this Counsellor job?
Ans : There are 2 vacancies for this Counsellor role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 0-6 years of experience are eligible to apply for this Counsellor role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Counsellor position is Sector 15 Noida, Noida.
What makes this Counsellor job a good opportunity?
Ans : This Counsellor job is a good opportunity as it offers a salary between ₹10,000-₹13,000 per month. This is a Full Time job and has 2 openings.