Counsellor

We are looking for a Bajaj Counselling to join our team Finance Bajaj. The role offers 12,000 to 15,000 and involves managing customer calls, delivering outstanding customer service related to Industry. Join us for a great work environment with various opportunities for career growth. Must know language other than Hindi, Marathi, English.

Key Responsibilities:

• Manage incoming and outgoing calls in a professional manner.

• Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

• Log customer interactions and track follow-ups.

• Offer timely and relevant solutions to resolve customer issues.

• Collaborate with team members to escalate and address more complex concerns.

• Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and Freshers and experience can apply. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 Days a Week.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Counsellor job

1. What is the eligibility criteria to apply for this Counsellor job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹20000 per month + Incentives that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Counsellor job?
   Ans: This Counsellor job will have 6 working days.
4. Are there any charges applicable while applying or joining this Counsellor job?
   Ans: No, there is no fee applicable for applying this Counsellor job and during the employment with the company, i.e., BAJAJ.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Counsellor role?
   Ans: There is an immediate opening of 5 Counsellor at BAJAJ
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Counsellor job?
   Ans: This Counsellor job has Flexible Shift.