Collections & Recovery Executive

About the Role We are hiring driven and result-oriented Collections & Recovery Executives to manage recovery operations for leading NBFCs and Banks. This role offers strong earning potential, structured processes, and fast career growth. Key Responsibilities • Manage and follow up on overdue accounts from NBFC and banking portfolios • Handle inbound and outbound calls for payment follow-ups • Negotiate repayment plans and settlements as per company policies • Maintain accurate records of customer interactions and recovery status • Ensure strict adherence to compliance and regulatory guidelines • Coordinate with internal teams to resolve customer queries and disputes • Consistently achieve and exceed assigned collection targets
Key Skills & Requirements • Minimum 1 year of experience in collections/recovery (NBFC/Banking preferred) • DRA Certified (preferred/mandatory as per requirement) • Strong understanding of collection processes and recovery strategies • Excellent communication and negotiation skills • Target-driven mindset with ability to perform under pressure • Basic knowledge of MS Excel and reporting • Customer-focused approach with strong problem-solving skills Why Join Pallav Technologies? • High incentive earning potential (₹15K+ monthly) • Work with leading NBFCs and Banks • Fast incentive tracking and clear payout structure • Salary on time with achievable, structured targets • Work on advanced in-house dialer with quality data • Strong training and supportive team leaders • Performance-driven culture with rewards and recognition • Fast-track growth opportunities (TL/QA roles)

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.