Collection Telecaller

12,000 - 20,000 /month

Saanvi Associates

Balaji Nagar, Pune

0 - 6 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

10th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Collection Telecaller to join our team at Saanvi Associates. The role offers ₹12000 - ₹20000 and involves managing customer calls, delivering outstanding customer service related to banking. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Collection Telecaller job

Can freshers or experienced candidates apply for this Collection Telecaller role?
Ans : Candidates who have a 10th Pass and above qualification with 0-6 years of experience can apply for this Collection Telecaller role.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹20,000 per month in this Collection Telecaller position.
What shift and timings does this job follow?
Ans : This Collection Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Balaji Nagar, Pune.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Collection Telecaller job is open for both male and female candidates.
Where is this job located?
Ans : This Collection Telecaller job is located in Balaji Nagar, Pune.
Why should you apply for this Collection Telecaller job?
Ans : This Collection Telecaller job offers a salary between ₹12,000-₹20,000 per month. This is a Full Time opportunity and has 10 openings available.