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Collection Telecaller

salary 10,000 - 25,000 /month
company-logo
job companyFinaleap Finserv Private Limited
job location Kalyani Nagar, Pune
job experience6 - 24 months Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: Banking
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance

Job Description

Job Description
We are looking for a proactive and result-oriented Telecaller – Collections to join our team. The candidate will be responsible for contacting customers regarding overdue payments, following up on pending dues, and ensuring timely loan repayments.
Key Responsibilities
Make outbound calls to customers for loan repayment follow-ups.
Remind customers about upcoming EMI due dates and overdue payments.
Follow up with customers to ensure timely collection of outstanding dues.
Understand customer payment concerns and provide appropriate solutions.
Maintain accurate records of customer interactions, commitments, and payment status.
Achieve daily, weekly, and monthly collection targets.
Coordinate with the collection team for resolving payment-related issues.
Maintain professional communication and follow ethical collection practices.

Skills & Requirements:
Good verbal communication and convincing skills.
Basic knowledge of MS Excel and computer operations.
Ability to handle customer queries and objections.
Target-oriented with strong follow-up skills.
Prior experience in telecalling, loan collections, or customer service will be an added advantage.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Collection Telecaller job

  1. What are the eligibility criteria for this Collection Telecaller job?
    Ans : Candidates should have All Education levels with 1-2 years of experience and skills like Computer Knowledge, Domestic Calling for this Collection Telecaller job offered by Finaleap Finserv Private Limited in Kalyani Nagar, Pune.
  2. What salary is offered for this Collection Telecaller job?
    Ans : The salary for this Collection Telecaller job ranges between ₹10,000-₹25,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Collection Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Kalyani Nagar, Pune.
  5. How many vacancies are there for this Collection Telecaller job?
    Ans : There are 10 vacancies for this Collection Telecaller role.
  6. Is this job open for all genders?
    Ans : Yes, this Collection Telecaller job is open for both male and female candidates.
  7. What does the role of Collection Telecaller involve?
    Ans : As a Collection Telecaller, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Collection Telecaller position is Kalyani Nagar, Pune.
  9. Who is the right fit for this Collection Telecaller job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 1-2 years of experience is the right fit for this Collection Telecaller job.
  10. What makes this Collection Telecaller job a good opportunity?
    Ans : This Collection Telecaller job is a good opportunity as it offers a salary between ₹10,000-₹25,000 per month. This is a Full Time job and has 10 openings.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance

Skills Required

Domestic Calling, Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 25000

English Proficiency

Yes

Contact Person

Vaishnavi Pande

Interview Address

503, Marisoft 1, Marigold Premises, Kalyani Nagar, Pune 411014, Kalyani Nagar, Pune
Posted a day ago
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