We are looking for a Collection Team Leader to join our team at My Money Bazaar India Private Limited. The role offers ₹20,000 - ₹25,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is Graduate and 6 months - 4 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.
More about this Collection Team Leader job
What are the eligibility criteria for this Collection Team Leader job?
Ans : Candidates should have a Graduate and above qualification with 1-4 years of experience for this Collection Team Leader job offered by My Money Bazaar India Private Limited in Sector 63 Noida, Noida.
What salary is offered for this Collection Team Leader job?
Ans : The salary for this Collection Team Leader job ranges between ₹20,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Collection Team Leader job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 63 Noida, Noida.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 1-4 years of experience can apply for this Collection Team Leader job. Only female candidates can apply.
Where is this job located?
Ans : This Collection Team Leader job is located in Sector 63 Noida, Noida.
Why should you apply for this Collection Team Leader job?
Ans : This Collection Team Leader job offers a salary between ₹20,000-₹25,000 per month. This is a Full Time opportunity and has 50 openings available.
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Other Details
Incentives
No
No. Of Working Days
6
Benefits
PF
Shift
Day
Contract Job
No
Salary
₹ 20000 - ₹ 25000
Contact Person
Deepanshu
Interview Address
A-154/A, 2nd Floor, A Block Sector-63 Noida, Noida