Contact customers through calls or visits to remind them of pending payments.
Follow up regularly to ensure timely recovery of outstanding dues.
Maintain proper records of daily collections and pending accounts.
Coordinate with the accounts and sales teams for payment updates.
Resolve customer queries or disputes related to billing and payments.
Prepare and submit daily and weekly collection reports to management.
Ensure collections are made in compliance with company policies.
Build good relationships with customers to maintain smooth recovery processes.
Good communication and negotiation skills.
Basic knowledge of MS Excel and record maintenance.
Strong follow-up and persuasion ability.
Honest, disciplined, and target-oriented approach.
Ability to handle field collections (if required).