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Customer Support Collection Manager

salary 30,000 - 40,000 /month
company-logo
job companyRaja Paints India Private Limited
job location Sector 12 Gurgaon, Gurgaon
job experience1 - 6+ years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Job Highlights

sales
Industry Type: B2C Sales
sales
Languages: Hindi
qualification
Graduate and above
gender
Males Only
jobShift
6 days working | Day Shift
star
PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Collection Manager to join our team at Raja Paints India Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C Sales. The role offers ₹ 30,000 - ₹ 40,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Support Collection Manager job

  1. Who is eligible to apply for this Customer Support Collection Manager job at Raja Paints India Private Limited?
    Ans : Candidates should have a Graduate and above qualification for this Customer Support Collection Manager job offered by Raja Paints India Private Limited.
  2. How much can you earn in this position?
    Ans : You can earn between ₹30,000-₹40,000 per month in this Customer Support Collection Manager position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Collection Manager job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 12 Gurgaon, Gurgaon.
  5. How many openings are available for this position?
    Ans : There is 1 opening available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a Graduate and above qualification with 1-7 years of experience can apply for this Customer Support Collection Manager job. Only male candidates can apply.
  7. Where is this job located?
    Ans : This Customer Support Collection Manager job is located in Sector 12 Gurgaon, Gurgaon.
  8. Why should you apply for this Customer Support Collection Manager job?
    Ans : This Customer Support Collection Manager job offers a salary between ₹30,000-₹40,000 per month. This is a Full Time opportunity and has 1 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 30000 - ₹ 40000

Regional Languages

Hindi

Contact Person

Dhruv

Interview Address

SCF-87, Block A, Sector 12 Gurugram, Gurgaon
Posted 10+ days ago
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