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Customer Support Collection Manager

salary 20,000 - 35,000 /month
company-logo
job companyHeritage Square
job location Field job
job location Arumbakkam, Chennai
job experience0 - 3 years Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: Loan/ Credit Card
qualification
All Education levels
gender
Males Only
jobShift
6 days working | Day Shift

Job Description

We are looking for a Collection Manager to join our team at Heritage Square to handle customer calls, provide exceptional customer support and resolve queries related to Loan/ Credit Card. The role offers an attractive in-hand salary of ₹ 20,000 - ₹ 35,000 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 3 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Collection Manager job

  1. Can freshers or experienced candidates apply for this Customer Support Collection Manager role?
    Ans : Candidates who have All Education levels with 0-3 years of experience can apply for this Customer Support Collection Manager role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Collection Manager job ranges between ₹20,000-₹35,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Collection Manager job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Arumbakkam, Chennai.
  5. How many vacancies are there for this Customer Support Collection Manager job?
    Ans : There are 5 vacancies for this Customer Support Collection Manager role.
  6. Which candidates are eligible to apply?
    Ans : Candidates from all education levels with 0-3 years of experience are eligible to apply for this Customer Support Collection Manager role. Only male candidates are eligible.
  7. What are the key responsibilities of this Customer Support Collection Manager job?
    Ans : As a Customer Support Collection Manager, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Collection Manager position is Arumbakkam, Chennai.
  9. Who is the right fit for this Customer Support Collection Manager job?
    Ans : A candidate having skills like Domestic Calling with 0-3 years of experience is the right fit for this Customer Support Collection Manager job.
  10. What makes this Customer Support Collection Manager job a good opportunity?
    Ans : This Customer Support Collection Manager job is a good opportunity as it offers a salary between ₹20,000-₹35,000 per month. This is a Full Time job and has 5 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 35000

Contact Person

Deepak

Interview Address

NGO Colony, NGO Colony, Chennai
Posted 7 hours ago
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