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Customer Support Collection Manager

salary 20,000 - 25,000 /month
company-logo
job companyCollxn Partners Private Limited
job location Vaishali, Ghaziabad
job experience2 - 5 years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type: Banking
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are looking for a Collection Manager to join our team at Collxn Partners Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹20,000 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and 2 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Customer Support Collection Manager job

  1. Who is eligible to apply for this Customer Support Collection Manager job at Collxn Partners Private Limited?
    Ans : Candidates should have All Education levels and skills like Computer Knowledge for this Customer Support Collection Manager job offered by Collxn Partners Private Limited.
  2. How much can you earn in this position?
    Ans : You can earn between ₹20,000-₹25,000 per month in this Customer Support Collection Manager position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Collection Manager job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Vaishali, Ghaziabad.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Collection Manager job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support Collection Manager, you will work on skills like Computer Knowledge.
  8. Where is this job located?
    Ans : This Customer Support Collection Manager job is located in Vaishali, Ghaziabad.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge along with 2-5 years of experience is ideal for this Customer Support Collection Manager job.
  10. Why should you apply for this Customer Support Collection Manager job?
    Ans : This Customer Support Collection Manager job offers a salary between ₹20,000-₹25,000 per month. This is a Full Time opportunity and has 2 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Team handling, Collections n Recovery

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 25000

Contact Person

CPPL

Interview Address

Vaishali, Ghaziabad, Vaishali, Ghaziabad
Posted 13 hours ago
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