Collection Manager

23,000 - 28,000 /month

Allset Business Solutions

Anna Salai, Chennai

1 - 4 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

Industry Type: Banking

Languages: Telugu, Kannada

All Education levels

All genders

6 days working | Day Shift

Job Description

We are looking for a Collection Team Leader to join our team ALLSET. The role offers and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Minimum Qualification and Experience Range. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a Working Days week during the Shift Type shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Collection Manager job

What are the eligibility criteria for this Collection Manager job?
Ans : Candidates should have All Education levels with 1-4 years of experience for this Collection Manager job offered by Allset Business Solutions in Anna Salai, Chennai.
What salary is offered for this Collection Manager job?
Ans : The salary for this Collection Manager job ranges between ₹23,000-₹28,000 per month.
What shift and timings does this job follow?
Ans : This Collection Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Anna Salai, Chennai.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Collection Manager job is open for both male and female candidates.
Where is this job located?
Ans : This Collection Manager job is located in Anna Salai, Chennai.
Why should you apply for this Collection Manager job?
Ans : This Collection Manager job offers a salary between ₹23,000-₹28,000 per month. This is a Full Time opportunity and has 10 openings available.