Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is Graduate and 1 year of team leader in collections. You will be responsible for addressing customer queries in collections, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with Working 6 Days during the Day shift with rotational week offs.
Contact 8970767779
hr@talenthuntmanagement.in