Job Title: Collection Telecaller
Company: SRS Advisory Pvt. Ltd.
Industry: EMI/Debt Collection & Recovery
Salary: ₹13,000 – ₹20,000 (in hand, based on quality and experience) + Incentives based on target achievements
Location: Koramangala, Bangalore
Working Days: 6 days a week
Shift Timing: Fixed day shift (9:30 AM – 6:30 PM)
Job Description:
SRS Advisory Pvt. Ltd. - Bangalore, is looking for passionate and goal-oriented Collection Telecallers to join our team. This role requires handling outbound calls, following up on overdue payments, and providing clear and courteous communication to ensure timely collections.
Key Responsibilities:
Make outbound calls to customers for EMI/due follow-ups
Address payment-related queries and resolve concerns professionally
Maintain accurate records of interactions and payment commitments
Follow escalation protocols for unresolved or critical cases
Meet daily/weekly/monthly targets for call volumes and collections
Collaborate with field teams and other departments when necessary
Maintain compliance with company and regulatory guidelines
Job Requirements:
Qualification: Minimum 12th pass or equivalent degree
Experience: 6 months to 4 years in collections/customer service preferred
Languages:
English – Moderate proficiency
Kannada or other regional languages – Fluent
Good communication and negotiation skills
Ability to handle difficult conversations with patience and professionalism
Target-driven with a solution-oriented mindset
Why Join Us?
Competitive salary with performance-linked incentives
Fixed day shift – work-life balance
Supportive work environment with growth opportunities
Training and development support provided
Apply Now and become a part of our growing team at SRS Advisory Pvt. Ltd.!