Collection Executive

20,000 - 25,000 /month

Skillbright (opc) Private Limited

Sector 49 Gurgaon, Gurgaon

6 - 48 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Loan/ Credit Card

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

Key Responsibilities:

• Manage and follow up on overdue accounts to ensure timely collections

• Handle inbound and outbound calls related to payment follow-ups

• Negotiate payment plans and settlements with customers as per company policy

• Maintain accurate records of customer interactions and payment status

• Ensure adherence to compliance, regulatory guidelines, and company processes

• Coordinate with internal teams to resolve customer queries and disputes

• Achieve assigned collection and recovery targets Key Skills & Requirements:

• Minimum 1 year of experience in collections and recovery

• Good understanding of collection processes and recovery strategies • Strong communication and negotiation skills • Ability to handle pressure and meet targets • Basic knowledge of MS Excel and reporting • Customer-focused approach with problem-solving abilities

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Collection Executive job

What skills and experience do you need for this Collection Executive job?
Ans : To apply for this Collection Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-4 years of experience.
What salary is offered for this Collection Executive job?
Ans : The salary for this Collection Executive job ranges between ₹20,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Collection Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 49 Gurgaon, Gurgaon.
How many vacancies are there for this Collection Executive job?
Ans : There are 10 vacancies for this Collection Executive role.
Is this job open for all genders?
Ans : Yes, this Collection Executive job is open for both male and female candidates.
What does the role of Collection Executive involve?
Ans : As a Collection Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Collection Executive position is Sector 49 Gurgaon, Gurgaon.
Who is the right fit for this Collection Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 1-4 years of experience is the right fit for this Collection Executive job.
What makes this Collection Executive job a good opportunity?
Ans : This Collection Executive job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 10 openings.