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Collection Executive

salary 20,000 - 30,000 /month
company-logo
job companySkarp Management
job location Madangir, Delhi
job experience6 - 24 months Experience in Customer Support / TeleCaller
10 Openings
full_time ఫుల్ టైమ్

కావాల్సిన Skills

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Loan/ Credit Card
sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account, DRA Certificate

Job వివరణ

We are looking for a Collection Executive to join our team at Skarp Management. The role offers ₹20,000 - ₹30,000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 6 months - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

ఇతర details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Collection Executive job

  1. What skills and experience do you need for this Collection Executive job?
    Ans : To apply for this Collection Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-2 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Collection Executive job ranges between ₹20,000-₹30,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Collection Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Madangir, Delhi.
  5. How many openings are available for this position?
    Ans : There are 10 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Collection Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Collection Executive job?
    Ans : As a Collection Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Collection Executive job is located in Madangir, Delhi.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-2 years of experience is ideal for this Collection Executive job.
  10. Why should you apply for this Collection Executive job?
    Ans : This Collection Executive job offers a salary between ₹20,000-₹30,000 per month. This is a Full Time opportunity and has 10 openings available.
Candidates can call HR for more info.
మరింత చదవండిdown-arrow

ఇతర details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Query Resolution, Domestic Calling, excel

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 30000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Prafulla Khilar

ఇంటర్వ్యూ అడ్రస్

Second floor dda flats madangir Gali no6 98, Madangir, Delhi
Posted 10+ days ago
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