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Collection Executive

salary 14,000 - 16,000 /month
company-logo
job companySamarthya Financial Services Private Limited
job location Begumpet, Hyderabad
job experienceFreshers in Customer Support / TeleCaller
25 Openings
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type: Banking
sales
Languages: Hindi, Malayalam
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF, Medical Benefits

Job Description

We are looking for a Collection Executive to join our team at Samarthya Financial Services Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹12,000 - ₹14,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Collection Executive job

  1. Can freshers or experienced candidates apply for this Collection Executive role?
    Ans : Candidates who have All Education levels can apply for this Collection Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Collection Executive job ranges between ₹14,000-₹16,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Collection Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Begumpet, Hyderabad.
  5. How many vacancies are there for this Collection Executive job?
    Ans : There are 25 vacancies for this Collection Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Collection Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Collection Executive job?
    Ans : As a Collection Executive, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Collection Executive position is Begumpet, Hyderabad.
  9. Who is the right fit for this Collection Executive job?
    Ans : A candidate having skills like Computer Knowledge is the right fit for this Collection Executive job.
  10. What makes this Collection Executive job a good opportunity?
    Ans : This Collection Executive job is a good opportunity as it offers a salary between ₹14,000-₹16,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF, Medical Benefits

Skills Required

Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 14000 - ₹ 16000

Regional Languages

Hindi, Malayalam

Contact Person

Amaravadi Srinivas

Interview Address

White House Building, Block 2, 3rd Floor, 310, 312, Begumpet, Hyderabad
Posted 6 hours ago
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