Collection Executive

10,000 - 15,000 /month

Pratap Marketing Solution

Vikas Puri, Delhi

6 - 12 months Experience in Customer Support / TeleCaller

5 Openings

Full Time

Job Highlights

All Education levels

All genders

6 days working | Day Shift

Job Description

We are looking for a Collection Executive to join our team at Pratap Marketing Solution. The role offers ₹10,000 - ₹15,000 and involves managing customer calls, delivering outstanding customer service related to Banking. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 6 months - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Collection Executive job

Who is eligible to apply for this Collection Executive job at Pratap Marketing Solution?
Ans : Candidates should have All Education levels for this Collection Executive job offered by Pratap Marketing Solution.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹15,000 per month in this Collection Executive position.
What shift and timings does this job follow?
Ans : This Collection Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vikas Puri, Delhi.
How many vacancies are there for this Collection Executive job?
Ans : There are 5 vacancies for this Collection Executive role.
Is this job open for all genders?
Ans : Yes, this Collection Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Collection Executive position is Vikas Puri, Delhi.
What makes this Collection Executive job a good opportunity?
Ans : This Collection Executive job is a good opportunity as it offers a salary between ₹10,000-₹15,000 per month. This is a Full Time job and has 5 openings.