We are looking for a Collection Executive to join our team at Nbfc. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹18,000 - ₹25,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and 1 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
अन्य डिटेल्स
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.
More about this Collection Executive job
What are the eligibility criteria for this Collection Executive job?
Ans : Candidates should have a 12th Pass and above qualification with 1-5 years of experience and skills like Computer Knowledge, Domestic Calling for this Collection Executive job offered by Nbfc in Banjara hills, Hyderabad.
What salary is offered for this Collection Executive job?
Ans : The salary for this Collection Executive job ranges between ₹18,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Collection Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Banjara hills, Hyderabad.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Collection Executive job is open for both male and female candidates.
What does the role of Collection Executive involve?
Ans : As a Collection Executive, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Collection Executive job is located in Banjara hills, Hyderabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 1-5 years of experience is ideal for this Collection Executive job.
Why should you apply for this Collection Executive job?
Ans : This Collection Executive job offers a salary between ₹18,000-₹25,000 per month. This is a Full Time opportunity and has 5 openings available.
A Naukri Group company
लॉगिनहायर लोकल स्टाफ
18,000 - 25,000 /month
Nbfc
Banjara hills, Hyderabad
1 - 5 years Experience in Customer Support / TeleCaller
फुल टाइम
