Collection Executive

13,000 - 19,000 /month

M R Groups

Punjagutta, Hyderabad

0 - 3 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Job Highlights

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Collection Executive to join our team at M R Groups. The role offers ₹13,000 - ₹19,000 and involves managing customer calls, delivering outstanding customer service related to Collection. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Collection Executive job

What is the eligibility criteria to apply for this Collection Executive job?
Ans: The candidate should be Graduate and above and above with 0 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹13000 - ₹19000 per month that depends on your interview. It's a Full Time job in Hyderabad.
How many working days are there for this Collection Executive job?
Ans: This Collection Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Collection Executive job?
Ans: No, there is no fee applicable for applying this Collection Executive job and during the employment with the company, i.e., M R Groups.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Collection Executive role?
Ans: There is an immediate opening of 25 Collection Executive at M R Groups
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Collection Executive job?
Ans: This Collection Executive job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Shift

Day

Salary

₹ 13000 - ₹ 19000

Contact Person

Supriya

Interview Address

Regency house, greenlands road, Tribhuvan das bhimji zaveri building,punjagutta, Punjagutta, Hyderabad

Posted 4 days ago

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Job Hai > Jobs in Hyderabad > Customer Support / TeleCaller Jobs in Hyderabad > Collection Executive