Job Title: Loan Recovery Agent – Bucket X Portfolio
Department: Collections & Recovery
Location: Jalahalli Cross
Employment Type: Full-Time
Languages: Tamil, Kannada.
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Job Summary:
The Loan Recovery Agent – Bucket X Portfolio is responsible for managing overdue accounts that fall under the designated Bucket X (e.g., 60–90 DPD). The role involves contacting delinquent customers, negotiating payment plans, and ensuring recovery of overdue loan amounts while maintaining compliance with regulatory and organizational guidelines.
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Key Responsibilities:
• Manage and follow up on accounts assigned under Bucket X (e.g., 60–90 days past due).
• Contact customers via phone, SMS, or email to remind them of overdue payments.
• Understand customer reasons for non-payment and negotiate suitable repayment solutions.
• Maintain accurate records of communications and payment arrangements.
• Provide timely updates and reports on recovery performance and customer commitments.
• Follow all legal, regulatory, and company policies during recovery efforts.
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Qualifications:
• Minimum High School Diploma or Graduate Degree preferred.
• 1–3 years of experience in loan collections/recovery; experience with delinquent buckets (60–90+ DPD) is a plus.
• Good communication and negotiation skills.______
If you are interested kindly contact via 9538143430 @ Whatsapp Share your resume
Thanks,
Deepthi
HR team