Collection Executive

Responsibilities:

·         Tele-calling: Make outbound calls to customers with overdue loan payments to initiate collection efforts.

·         Interact with customers in a courteous and professional manner, understanding their financial situations and negotiating repayment terms.

·         Payment Follow-Up: Follow up with customers to ensure timely repayments and maintain accurate records of interactions and payment commitments.

·         Collections Targets: Achieve individual collection targets set by the team lead or collection manager.

·         Reporting: Provide regular updates on collection activities and performance to the team lead or collection manager.

·         Team Collaboration: Collaborate with the tele-calling team, collection managers, and other cross-functional teams to share insights and improve collection strategies.

Requirements:

·         Previous experience in tele-calling, collections, or customer service roles is preferred.

·         Target-driven and result-oriented mindset, with the ability to achieve collection targets.

·         Basic computer skills and familiarity with data.

High school diploma or equivalent education is required.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.