Collection Executive

16,000 - 30,000 /month*

Katia International

Tilak Nagar, Delhi

₹5,000 incentives included

6 - 24 months Experience in Customer Support / TeleCaller

20 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Job Highlights

Languages: Hindi

All Education levels

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Collection Executive to join our team at Katia International. The role offers ₹18,000 - ₹30,000 and involves managing customer calls, delivering outstanding customer service related to collection telecaller. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 6 months - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Collection Executive job

What are the eligibility criteria for this Collection Executive job?
Ans : Candidates should have All Education levels with 1-2 years of experience and skills like Computer Knowledge for this Collection Executive job offered by Katia International in Tilak Nagar, Delhi.
What salary is offered for this Collection Executive job?
Ans : The salary for this Collection Executive job ranges between ₹16,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This Collection Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Tilak Nagar, Delhi.
How many vacancies are there for this Collection Executive job?
Ans : There are 20 vacancies for this Collection Executive role.
Is this job open for all genders?
Ans : Yes, this Collection Executive job is open for both male and female candidates.
What does the role of Collection Executive involve?
Ans : As a Collection Executive, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Collection Executive position is Tilak Nagar, Delhi.
Who is the right fit for this Collection Executive job?
Ans : A candidate having skills like Computer Knowledge with 1-2 years of experience is the right fit for this Collection Executive job.
What makes this Collection Executive job a good opportunity?
Ans : This Collection Executive job is a good opportunity as it offers a salary between ₹16,000-₹30,000 per month. This is a Full Time job and has 20 openings.