A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
14,000 - 22,000 /month*
Kamrion Ventures Private Limited
Udyog Vihar Phase IV, Gurgaon
₹5,000 incentives included
6 - 24 months Experience in Customer Support / TeleCaller
Full Time
Job Description – Collection & Recovery Executive
Department - Collections / Recovery
Job Type - Full-Time
Job Location - Gurugram
Experience
0–3 Years in Collections, Recovery, Telecalling, BPO, or Customer Service preferred.
Key Responsibilities
• Contact customers through outbound calls regarding pending/overdue payments.
• Follow up with customers for timely payment and account regularization.
• Understand the reason for payment delays and provide appropriate solutions.
• Negotiate payment commitments while following company policies and guidelines.
• Maintain accurate records of customer interactions, commitments, and payment status.
Key Performance Indicators (KPIs)
• Monthly Collection / Recovery Target
• Attendance & Adherence
• Customer Handling
Qualification
• Minimum 12th Pass
• Graduate candidates will be preferred.
• Relevant collection/BPO experience will be an advantage.
Important Requirements
• No abusive, threatening, or inappropriate communication with customers.
• Strict adherence to company collection policies and regulatory guidelines.
• Ability to maintain customer confidentiality.
• Strong focus on achieving assigned collection targets.
