A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
20,000 - 25,000 /month
Jobkarro.com
Sector 18 Gurgaon, Gurgaon
6+ months Experience in Customer Support / TeleCaller
Full Time
We are looking for Tele collection/Recovery executive to join our team.
Key Responsibilities
Contact customers regarding pending or overdue payments through calls and follow-ups.
Remind customers about payment due dates and outstanding balances.
Follow up with customers to ensure timely payment collection.
Understand customer concerns and assist with payment-related queries.
Negotiate suitable payment timelines in accordance with company policies.
Maintain accurate records of customer interactions, payment commitments, and collection status.
Achieve monthly collection targets and maintain collection performance.
Follow company policies, compliance guidelines, and professional communication standards.
Job Requirements
Good communication and negotiation skills.
Ability to handle customer objections and payment-related concerns.
Basic knowledge of MS Excel and computer operations.
Target-oriented approach with strong follow-up skills.
Ability to work under pressure and meet deadlines.
Previous experience in collections, telecalling, recovery, or customer service will be an advantage.
