Collection Executive

45,000 - 50,000 /month

Itm Recruitment Services

Sector 62 Noida, Noida

6 - 48 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Job Highlights

Industry Type: BPO

Graduate and above

All genders

5 days working | Night Shift

Job Benefits: Meal, Insurance, PF, Medical Benefits

Job Description

We are looking for a Collection Executive to join our team at Itm Recruitment Services. The role offers ₹45000 - ₹50000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 4 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Collection Executive job

Who is eligible to apply for this Collection Executive job at Itm Recruitment Services?
Ans : Candidates should have a Graduate and above qualification and skills like Domestic Calling, International Calling for this Collection Executive job offered by Itm Recruitment Services.
How much can you earn in this position?
Ans : You can earn between ₹45,000-₹50,000 per month in this Collection Executive position.
What shift and timings does this job follow?
Ans : This Collection Executive job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 62 Noida, Noida.
How many vacancies are there for this Collection Executive job?
Ans : There are 50 vacancies for this Collection Executive role.
Is this job open for all genders?
Ans : Yes, this Collection Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Collection Executive, you will work on skills like Domestic Calling, International Calling.
What is the job location for this position?
Ans : The job location for this Collection Executive position is Sector 62 Noida, Noida.
Who is the right fit for this Collection Executive job?
Ans : A candidate having skills like Domestic Calling, International Calling with 1-4 years of experience is the right fit for this Collection Executive job.
What makes this Collection Executive job a good opportunity?
Ans : This Collection Executive job is a good opportunity as it offers a salary between ₹45,000-₹50,000 per month. This is a Full Time job and has 50 openings.