Collection Executive

10,000 - 20,000 /month*

Interactive Solutions India Private Limited

Exhibition Road, Patna

₹5,000 incentives included

6+ months Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Contract

Job Highlights

Industry Type: Banking

10th Pass and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Collection Executive to join our team at Interactive Solutions India Private Limited. The role offers ₹10,000 - ₹20,000 and involves managing customer calls, delivering outstanding customer service related to Banking. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and 6 months - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Collection Executive job

What qualifications and experience are required for this Collection Executive position?
Ans : Candidates should have a 10th Pass and above qualification with 1-7 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Collection Executive job ranges between ₹10,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Collection Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Exhibition Road, Patna.
How many vacancies are there for this Collection Executive job?
Ans : There are 10 vacancies for this Collection Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 10th Pass and above qualification and 1-7 years of experience are eligible to apply for this Collection Executive role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Collection Executive position is Exhibition Road, Patna.
What makes this Collection Executive job a good opportunity?
Ans : This Collection Executive job is a good opportunity as it offers a salary between ₹10,000-₹20,000 per month. This is a Full Time job and has 10 openings.