Collection Executive

Job Summary:

We are looking for motivated and customer-focused professionals to join our Collection and Retention team. The role involves managing outstanding customer payments, ensuring timely collections, and improving customer retention by providing efficient support and resolving issues effectively.

Key Responsibilities:

• Contact customers for outstanding payments through calls and other communication channels.

• Provide clear and polite communication to ensure timely collections.

• Handle customer queries related to billing, payments, or account status.

• Identify reasons for non-payment and provide appropriate solutions.

• Manage customer retention by addressing complaints and ensuring service satisfaction.

• Coordinate with internal teams to resolve escalations and ensure smooth operations.

• Maintain accurate records of interactions, payments, and follow-ups.

• Meet daily and monthly targets for collection and retention.

Skills and Requirements:

• Good communication skills in English, Hindi, and/or local language.

• Strong negotiation and customer handling skills.

• Basic computer knowledge (MS Office, CRM tools, etc.).

• Ability to work in a target-driven environment.

• Positive attitude and problem-solving mindset.

Education:

• Minimum qualification: Graduate / Diploma / Intermediate (12th Pass)

Benefits:

• Fixed salary + performance incentives

• Growth opportunities within the organization

• Friendly and supportive work environment

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 3 years of experience.

More about this Collection Executive job

1. What is the eligibility criteria to apply for this Collection Executive job?
   Ans: The candidate should be 12th Pass and above and above with 2 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹30000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Collection Executive job?
   Ans: This Collection Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Collection Executive job?
   Ans: No, there is no fee applicable for applying this Collection Executive job and during the employment with the company, i.e., Hellowork Consultants.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Collection Executive role?
   Ans: There is an immediate opening of 50 Collection Executive at Hellowork Consultants
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Collection Executive job?
   Ans: This Collection Executive job has Rotational Shift.