Collection Executive

16,000 - 20,000 /month

Happy Square Outsourcing Services Private Limited

Sector 48 Gurgaon, Gurgaon

6 - 12 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Collection Executive to join our team at Happy Square Outsourcing Services Private Limited. The role offers ₹16,000 - ₹20,000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 6 months - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

interested candidate can send there resume to :- 9303791653

or can send there cv's in mayankwhiteforce1994@gmail.com

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Collection Executive job

What skills and experience do you need for this Collection Executive job?
Ans : To apply for this Collection Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-1 years of experience.
What salary is offered for this Collection Executive job?
Ans : The salary for this Collection Executive job ranges between ₹16,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Collection Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 48 Gurgaon, Gurgaon.
How many vacancies are there for this Collection Executive job?
Ans : There are 10 vacancies for this Collection Executive role.
Is this job open for all genders?
Ans : Yes, this Collection Executive job is open for both male and female candidates.
What does the role of Collection Executive involve?
Ans : As a Collection Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Collection Executive position is Sector 48 Gurgaon, Gurgaon.
Who is the right fit for this Collection Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 1-1 years of experience is the right fit for this Collection Executive job.
What makes this Collection Executive job a good opportunity?
Ans : This Collection Executive job is a good opportunity as it offers a salary between ₹16,000-₹20,000 per month. This is a Full Time job and has 10 openings.