Collection Executive

12,000 - 25,000 /month

Finsolve Resurgence Services (opc) Private Limited

Dwarka Mor, Delhi

6 - 60 months Experience in Customer Support / TeleCaller

25 Openings

Full Time

Job Highlights

Industry Type: Banking

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account, DRA Certificate, CCSS Certificate, CCRM Certificate

Job Description

A Collection Executive is responsible for contacting customers with overdue loan or EMI payments and ensuring timely recovery through phone calls and follow-ups. This is an office-based role focused on meeting daily collection targets and maintaining proper customer communication.

Key Responsibilities

Contact customers with pending/overdue payments
Remind and follow up for EMI or loan repayments
Explain payment options and resolve basic queries
Maintain polite and professional communication
Encourage customers to make timely payments
Follow up regularly until payment is received
Update call details, payment status, and remarks in CRM/system
Maintain accurate records of customer interactions
Achieve daily/monthly collection targets
Focus on assigned DPD (Days Past Due) accounts
Handle customer queries and minor disputes professionally

Skills required: Good communication, basic computer knowledge, negotiation skills, target-oriented mindset
Work type: Office-based (calling job, No field work)

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Collection Executive job

What qualifications and experience are required for this Collection Executive position?
Ans : Candidates should have a 12th Pass and above qualification with 1-5 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Collection Executive job ranges between ₹12,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Collection Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Dwarka Mor, Delhi.
How many vacancies are there for this Collection Executive job?
Ans : There are 25 vacancies for this Collection Executive role.
Is this job open for all genders?
Ans : Yes, this Collection Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Collection Executive position is Dwarka Mor, Delhi.
What makes this Collection Executive job a good opportunity?
Ans : This Collection Executive job is a good opportunity as it offers a salary between ₹12,000-₹25,000 per month. This is a Full Time job and has 25 openings.