Collection Executive

• Manage and execute recovery efforts for overdue accounts via calls and field coordination.

• Lead a team of collection agents, assign daily targets, and monitor performance.

• Make outbound calls to defaulters; follow-up on payment commitments.

• Negotiate settlements and payment plans as per policy guidelines.

• Handle escalated or sensitive cases and ensure timely resolution.

• Train and support team members on compliance, scripts, and recovery strategies.

• Maintain accurate records in CRM and generate daily MIS reports.

• Coordinate with legal, field teams, and third-party recovery vendors.

• Ensure adherence to regulatory and organizational compliance standards.

Key Skills & Requirements:

• Strong communication and negotiation skills

• Team management & leadership (for TLs)

• Target-oriented and self-motivated

• Proficient in MS Excel, CRM tools, and reporting

• Experience in telecom, banking, or NBFC collections preferred

• Knowledge of RBI/NBFC collection guidelines (added advantage)

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Collection Executive job

1. What is the eligibility criteria to apply for this Collection Executive job?
   Ans: The candidate should be 10th Pass and above and above with 0 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹65000 per month + Incentives that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Collection Executive job?
   Ans: This Collection Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Collection Executive job?
   Ans: No, there is no fee applicable for applying this Collection Executive job and during the employment with the company, i.e., FINCEPTIVE SERVICES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Collection Executive role?
   Ans: There is an immediate opening of 50 Collection Executive at FINCEPTIVE SERVICES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Collection Executive job?
   Ans: This Collection Executive job has Day Shift.