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Collection Executive

salary 13,000 - 20,000 /month
company-logo
job companyEr-hk Facility Private Limited
job location Nikol - Naroda Road, Ahmedabad
job experience0 - 6+ years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: B2B Sales
qualification
12th Pass and above
gender
Males Only
jobShift
6 days working | Day Shift

Job Description

We are looking for a Collection Executive to join our team at Er-hk Facility Private Limited. The role offers ₹13,000 - ₹20,000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Collection Executive job

  1. What skills and experience do you need for this Collection Executive job?
    Ans : To apply for this Collection Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-7 years of experience.
  2. What salary is offered for this Collection Executive job?
    Ans : The salary for this Collection Executive job ranges between ₹13,000-₹20,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Collection Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Nikol - Naroda Road, Ahmedabad.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a 12th Pass and above qualification with 0-7 years of experience can apply for this Collection Executive job. Only male candidates can apply.
  7. What does the role of Collection Executive involve?
    Ans : As a Collection Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Collection Executive job is located in Nikol - Naroda Road, Ahmedabad.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-7 years of experience is ideal for this Collection Executive job.
  10. Why should you apply for this Collection Executive job?
    Ans : This Collection Executive job offers a salary between ₹13,000-₹20,000 per month. This is a Full Time opportunity and has 2 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Query Resolution, Domestic Calling, MS office, MS excel

Shift

Day

Contract Job

No

Salary

₹ 13000 - ₹ 20000

Contact Person

Shubham Ojha

Interview Address

Naroda, Naroda, Ahmedabad
Posted 8 hours ago
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