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Collection Executive

salary 13,000 - 25,000 /month
company-logo
job companyElevate Bpo Services Private Limited
job location Karol Bagh, Delhi
job experience0 - 6 years Experience in Customer Support / TeleCaller
19 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: Loan/ Credit Card
qualification
10th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
PAN Card, Aadhar Card, Bank Account, DRA Certificate

Job Description

We are looking for a Collection Executive to join our team at Elevate Bpo Services Private Limited. The role offers ₹13,000 - ₹25,000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 10th Pass and 0 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Collection Executive job

  1. Can freshers or experienced candidates apply for this Collection Executive role?
    Ans : Candidates who have a 10th Pass and above qualification with 0-6 years of experience can apply for this Collection Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Collection Executive job ranges between ₹13,000-₹25,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Collection Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Karol Bagh, Delhi.
  5. How many vacancies are there for this Collection Executive job?
    Ans : There are 19 vacancies for this Collection Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Collection Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Collection Executive job?
    Ans : As a Collection Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Collection Executive position is Karol Bagh, Delhi.
  9. Who is the right fit for this Collection Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 0-6 years of experience is the right fit for this Collection Executive job.
  10. What makes this Collection Executive job a good opportunity?
    Ans : This Collection Executive job is a good opportunity as it offers a salary between ₹13,000-₹25,000 per month. This is a Full Time job and has 19 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 13000 - ₹ 25000

Contact Person

Kripa Shankar Pathak

Interview Address

16/27 sachdewa plaza abdul aziz road karolbagh -110005, Karol Bagh, Delhi
Posted 9 hours ago
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