Collection Executive

15,000 - 25,000 /month

Consult Hagnos

Sector 3 Noida, Noida

0 - 2 years Experience in Customer Support / TeleCaller

30 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: Banking

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF

PAN Card, Aadhar Card, Bank Account

Job Description

⁠1. Outreach: Initiate contact with customers to address overdue payments.

2.⁠ ⁠Negotiation: Negotiate and establish repayment plans based on customer financial situations.

3.⁠ ⁠Communication Skills: Effectively communicate payment options, terms, and consequences.

4.⁠ ⁠Documentation: Maintain accurate records of all interactions and agreements.

5.⁠ ⁠Adherence to Regulations: Ensure compliance with legal and regulatory requirements during the collection process.

6.⁠ ⁠Customer Service: Handle customer inquiries and concerns professionally and empathetically.

7.⁠ ⁠Problem Resolution: Address and resolve customer issues or disputes related to payments.

8.⁠ ⁠Follow-up: Conduct follow-up calls to monitor payment progress and provide support as needed.

9.⁠ ⁠Data Security: Maintain confidentiality and security of customer information.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Collection Executive job

Can freshers or experienced candidates apply for this Collection Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Collection Executive role.
What salary is offered for this Collection Executive job?
Ans : The salary for this Collection Executive job ranges between ₹15,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Collection Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 3 Noida, Noida.
How many openings are available for this position?
Ans : There are 30 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Collection Executive job is open for both male and female candidates.
What does the role of Collection Executive involve?
Ans : As a Collection Executive, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Collection Executive job is located in Sector 3 Noida, Noida.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 0-2 years of experience is ideal for this Collection Executive job.
Why should you apply for this Collection Executive job?
Ans : This Collection Executive job offers a salary between ₹15,000-₹25,000 per month. This is a Full Time opportunity and has 30 openings available.