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Collection Executive

salary 15,000 - 25,000 /month
company-logo
job companyChronical Solutions
job location Sector 63 Noida, Noida
job experience1 - 2 years Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are looking for a Collection Executive to join our team at Chronical Solutions. The role offers ₹15,000 - ₹25,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 1 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Collection Executive job

  1. What are the eligibility criteria for this Collection Executive job?
    Ans : Candidates should have a 12th Pass and above qualification with 1-2 years of experience and skills like Domestic Calling for this Collection Executive job offered by Chronical Solutions in Sector 63 Noida, Noida.
  2. What salary is offered for this Collection Executive job?
    Ans : The salary for this Collection Executive job ranges between ₹15,000-₹25,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Collection Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 63 Noida, Noida.
  5. How many vacancies are there for this Collection Executive job?
    Ans : There are 25 vacancies for this Collection Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Collection Executive job is open for both male and female candidates.
  7. What does the role of Collection Executive involve?
    Ans : As a Collection Executive, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Collection Executive position is Sector 63 Noida, Noida.
  9. Who is the right fit for this Collection Executive job?
    Ans : A candidate having skills like Domestic Calling with 1-2 years of experience is the right fit for this Collection Executive job.
  10. What makes this Collection Executive job a good opportunity?
    Ans : This Collection Executive job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 25000

Contact Person

Sunil

Interview Address

D Block, Unit 139, Sector 63A, Noida, Sector 63, Noida
Posted 2 days ago
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