Collection Executive

Job Title: Repayment Support Executive (Credit Card Collections)
Company: Calibehr Business Support Services Pvt. Ltd.
Client: OneCard
Location: [Insert City/Branch]
Employment Type: Full-time (Third-Party Payroll)

Job Summary:

We are looking for a Repayment Support Executive to manage and facilitate timely repayment of credit card dues for OneCard customers. The role involves outbound and inbound calls, educating customers on payment options, and ensuring collections are made within the due cycle.

Key Responsibilities:

• Make outbound calls to OneCard customers with outstanding credit card dues.

• Explain repayment options, due dates, and payment methods.

• Follow up on overdue accounts and motivate customers to make timely payments.

• Update call outcomes and repayment commitments accurately in the CRM system.

• Escalate unresolved or complex issues to the concerned internal teams.

• Adhere to compliance and customer service quality standards.

• Meet daily/weekly/monthly targets for collections and customer contacts.

Required Skills:

• Good communication skills in English and Hindi (regional language proficiency is a plus).

• Basic understanding of credit card billing and payment processes.

• Customer-focused with a persuasive attitude.

• Ability to work under pressure and handle targets.

Qualifications:

• Graduation Mandatory.

• 6 months to 1 year of experience in collections or customer service (preferred).

• Freshers with excellent communication skills may also apply.

Salary & Benefits:

• Monthly salary: ₹[22000-30000]

• Incentives based on performance

• PF, ESIC & other statutory benefits

• Training and growth opportunities within Calibehr/OneCard

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Collection Executive job

1. What is the eligibility criteria to apply for this Collection Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹22000 - ₹30000 per month that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Collection Executive job?
   Ans: This Collection Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Collection Executive job?
   Ans: No, there is no fee applicable for applying this Collection Executive job and during the employment with the company, i.e., CALIBEHR BUSINESS SUPPORT SERVICES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Collection Executive role?
   Ans: There is an immediate opening of 20 Collection Executive at CALIBEHR BUSINESS SUPPORT SERVICES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Collection Executive job?
   Ans: This Collection Executive job has Day Shift.